F.A.Q.
Sizing chart
Please see our Sizing chart.
Terms Of Service
Products Featured in Advertisements
Products in our ads represent styles and fashions that we often have available. Not every product is available all the time, that's why if you see something you like you should act immediately! If you're looking for a product you saw in one of our ads please subscribe to our newsletter and/or like our social media pages, that way you can be up-to-date whenever a similar style comes back around.
Payments & Purchase Protection
We use PayPal to process all our payments. PayPal accepts most major credit and debit cards even if you don't have a PayPal account. PayPal also protects your purchase from checkout to delivery and uses the latest anti-fraud technology to help spot problems before they happen. You may also qualify for PayPal Purchase Protection and they never reveal your financial info to sellers. If your transaction qualifies for PayPal Purchase Protection and you need to return your order return shipping costs will not be covered.
Security
We are committed to protecting your personal information and will constantly review our system and data to ensure your information is not lost, misused, inappropriately accessed, disclosed, altered or destroyed. A third-party qualified security assessor annually reviews our system. Our payment gateway is encrypted using an SSL certificate that uses a 256-bit encryption technology. This is the same level of encryption used by large banks because we believe in keeping your information safe & secure.
Disclosure
Client records are regarded as confidential and therefore will not be divulged to any third-party, unless we are legally required to do so to the appropriate lawful authorities.
Shipping & Processing Time
We charge a one time fee of $4.95 for each order, no matter how many items you buy.
Packages are generally dispatched within 5-7 business days after your order is processed.
We ship via USPS and we may combine multiple orders into one shipment for your convenience.
An email containing your tracking number will be sent to you when your package is received by USPS.
Exchanges
We will gladly exchange your item(s) within 7 business days from the date it was delivered to you. To qualify for an exchange you must contact us first to obtain an RA#. If we sent you the wrong item (size or color) we will cover all shipping costs. If you mistakenly purchased the wrong item(s) we may not cover the cost of shipping.
Whatever the reason for your exchange please contact us via the Contact Us page to obtain an RA#.
If your RA# is issued and approved please write it on the shipping envelope and send the package to our Return Address below with the tracking number.
Please let us know the date you send your item back and provide us with the tracking number so that we can expedite your exchange process.
You must include one prepaid return envelope (no cash or checks) addressed to yourself for us to ship back your replacement item(s).
Your exchange must be in resell-able condition, not worn, not washed and not altered in any way, otherwise we will not be able to accept your exchange.
Return Address:
2147 Porter Lake Drive Suite G
Sarasota, FL 34240
Order Changes
We believe in processing orders as fast as possible so you get your order quickly. Unfortunately, because of how rapidly we process orders, there is a very small window in which we can change the size before it gets sent out to you. contact us ASAP to see if the order change is possible.
International Orders
At the time, we ship only to USA and Canada.
Orders Not Delivered
Sometimes USPS marks packages as delivered before they actually are, if this happens please allow for another 2 days to pass after the order's supposed arrival time. If you still did not receive your package please contact us immediately.
Intellectual Property Rights
SignatureTshirt recognizes intellectual property rights and we are doing our best to uphold those rights.
If you believe there is an infringement made on your trademark or copyright please contact us immediately. We will be happy to work with you to resolve any dispute you may have.
Discounted Prices on Large Orders
If you are buying at least 12pcs of the same design, color and size, please contact us for discounted prices.